FED - FAQ

Do you offer delivery inside our place of business?:

For added convenience, we provide optional white glove delivery for our new commercial food equipment within your business location. This service can also provide removal and disposal of old equipment. Contact us for a quote.

View Details

Payment Processing Information

We accept major credit cards (Mastercard, Visa, American Express, and Discover). Other accepted methods include wire transfers, direct online banking (bill payee), e-transfers, and certified cheques. Contact us prior to placing your order online if you pr

View Details

What delivery and shipping options can you provide?

We offer Free Shipping via curbside delivery outside the front or back door at ground level to all business and residential addresses within the city limits of Vancouver, BC; Calgary, AB; Red Deer, AB; Edmonton, AB; Saskatoon, SK; Regina, SK; Winnipeg, MB

View Details

Questions about my order?

Once your order has been paid for, and you have received a copy of your invoice, we initiate the processing for shipment.

View Details

Do your products have warranties?

Yes! All our new products come with warranty coverage, unless explicitly stated otherwise on the product page.

View Details

Do you accept returns?

At FED, your satisfaction is our main priority. We strive to ensure your complete satisfaction within the first 48 hours of receiving your new product. If, for any reason, you encounter an issue with your order or are not entirely happy with your purchase

View Details

Contacting FED?

Yes, customer service is available Monday to Friday from 9 am to 5 pm MST via call, text, or chat.

View Details

Do you offer delivery inside our place of business?:

Payment Processing Information

What delivery and shipping options can you provide?

Questions about my order?

Do your products have warranties?

Do you accept returns?

Contacting FED?

Save up to 30% on Commercial Kitchen Essentials!