We offer Free Shipping via curbside delivery outside the front or back door at ground level to all business and residential addresses within the city limits of Vancouver, BC; Calgary, AB; Red Deer, AB; Edmonton, AB; Saskatoon, SK; Regina, SK; Winnipeg, MB; Toronto, ON; and Montreal, QC. For all other locations, additional shipping costs may apply. Contact us at info@thefedepot.com for a quote or more information.

We deliver new products only to any Canadian shipping addresses using freight companies. P.O. box delivery is not available. Please contact us for a quote or more information.

For added convenience, we provide optional white glove delivery for our new commercial food equipment within your business location. This service can also provide removal and disposal of old equipment. Contact us for a quote.

The delivery time from order placement to receipt is 2-7 business days. Exceptions may apply if indicated on the product page or if you are in a remote location based on postal code. In case of item unavailability, you will be notified by email, and options for proceeding will be provided.

Please do not accept the damaged order. Contact us immediately, and we will work to resolve the issue.

Contact us as soon as possible, providing your order number, details of the damaged items, and photos. We will determine the best course of action.

We use multiple reliable freight companies for the best delivery times and service to many different addresses.

We do our best to ship your order complete. Sometimes it may depends on the ordered items, as we ship directly from various suppliers to save costs.